PKCT has a free community hotline, where members of the public may contact us if they have concerns about any aspect of our environmental performance.


Port Kembla Coal Terminal is committed to responsible environmental practices, and maintains quality certification to ISO 14001:2004 Environment Management standard. We are  sensitive to community expectations and committed to having positive relationships with our neighbours.

If you would like to discuss any matter associated with our business, or lodge a complaint, 24 hours a day, 7 days a week, please contact the Port Kembla Coal Terminal‘s community hotline.

Hotline contact information